RETURN POLICY
30-Day Return Guarantee
We want you to love your purchase! If for any reason you are not fully satisfied, you can return your item within 30 days of delivery.
Eligibility for Returns
• Items must be unused, in the same condition you received them, and in the original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• Certain items (such as personal care products for hygiene reasons) may not be eligible for return once opened.
Return Process
1. Contact us at olyroxstore@gmail.com to request a return.
2. Our support team will provide you with the return instructions.
3. Ship the product back to us in its original condition.
Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection.
• If approved, your refund will be processed within 5–10 business days back to your original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at olyroxstore@gmail.com.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.